What you can't do on Bandwagon.

• Sexual content involving minors. Zero tolerance. Reported to NCMEC and law enforcement.
• Human trafficking, terrorism, or coordination of violence.
• Sale of regulated goods that require licenses you don't hold (alcohol, firearms, prescription drugs, controlled substances).
• Promotion of illegal drug sales or use to minors.
• Money laundering or evasion of US sanctions.
• Fraud, including ticket scams, fake merch, and impersonating bands or venues.

• Threats of violence — explicit or coded.
• Targeted harassment campaigns against individuals or groups.
• Doxxing — publishing private contact info, home addresses, or workplace details without consent.
• Hate speech targeting people based on race, religion, national origin, sexual orientation, gender, gender identity, disability, or other protected characteristics.
• Sexual harassment or unwanted sexual content directed at users.
• Stalking or relentless contact after a user has blocked you.

• Posting copyrighted music, video, photos, lyrics, or designs you don't own and don't have license to use. See our DMCA policy for cover-song specifics.
• Selling merch with another band's artwork (or a band's likeness) without authorization.
• Impersonating a band, venue, or brand — including misleading profile names, photos, or claimed history.
• Trademark infringement — using protected brand names, logos, or distinctive elements without permission.

• Automated access — bots, scrapers, spiders — without our written consent.
• Reverse-engineering the product or its APIs.
• Submitting fake votes, fake pledges, fake reviews, or fake door reports.
• Coordinating vote manipulation (e.g., paying a click farm to push a band into a Battle final).
• Multiple accounts to evade bans, manipulate stats, or exceed free-tier limits.
• Spam — repeated unsolicited messages, comment-section flooding, off-topic promotion of unrelated services.
• Phishing or social engineering of other users — including pretending to be Bandwagon support.

• Crowdfund integrity: goals and tiers must reflect what fans actually receive. Bait-and-switch (advertising a soundcheck pass, delivering nothing) gets the campaign refunded and the band suspended.
• Door reports: attendance numbers must be accurate. Bands and venues sign attestation. Persistent discrepancies trigger refund mediation under /admin → Refund disputes.
• Invoicing: invoices must reflect actual events. Fake invoices to launder money or extract platform fees get reversed and accounts terminated.
• Sponsorship placement: brands deliver what they advertised. Venues deliver what brands paid for. Disputes go through the same mediation channel.
• Vendor work: vendors deliver what they quoted. Bands/venues pay what they agreed. Late deliveries or non-payment get logged in the vendor's reputation.

• Explicit content (nudity, graphic violence, profanity) is allowed in band content where artistically relevant, but must be tagged appropriately. Explicit content is not allowed in fan-facing surfaces (feed, comments, reviews) without tagging.
• No CSAM or sexual content involving anyone under 18. Period.
• No revenge porn, deepfakes, or non-consensual intimate imagery.
• Reels and stories must not include third-party copyrighted audio you don't have rights to (this is enforced on review when claims come in).
• Profile photos and band photos must depict the actual artist — not stock photography misrepresented as your own.

Depending on severity:

• Content removal — single piece of content taken down.
• Warning — formal notice on your account, no functional change.
• Feature suspension — temporary loss of specific abilities (posting, messaging, crowdfunding) for 1–30 days.
• Full suspension — account locked pending review.
• Permanent termination — account closed, data retained per legal requirements, no return.
• Law enforcement referral — for criminal conduct (CSAM, violent threats, financial fraud, trafficking).

Critical violations skip earlier steps. Repeat-offender pattern accelerates escalation.

If you think enforcement was wrong, appeal to appeals@bandwagon.run within 30 days. Appeals are reviewed by a different person than the original action.

The fastest way to report:

• From any piece of content — three-dot menu → Report.
• For DMCA-specific issues — dmca@bandwagon.run.
• For everything else — safety@bandwagon.run.
• For urgent threats to physical safety — call 911 first, then email us.

Trust & Safety triages within 24 hours during the pilot; critical reports get response within 1 hour.