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Step-by-step guides

Learn the platform by role.

Full walkthroughs of every feature, not just FAQs. Read top-to-bottom in about ten minutes per guide.
Or jump to a quick FAQ by role

For fans

All-or-nothing. Your card is held — never charged unless the show funds. If the show doesn't hit the goal by the deadline, you pay nothing. If it does, you get a ticket plus any tier rewards you pledged for.

Auto-refund within 5–7 business days. The platform fee comes back with it. You don't need to do anything.

Your QR ticket lives in /wallet. Show it at the door. They scan with our /checkin app — 2 seconds, you're in.

Loyalty points. Earn for pledging, voting, attending, writing reviews, referring friends. Redeem for merch discounts, presale access, founding-fan perks.

On any band profile, tap 'Vote at [Venue Name]'. One free vote per venue per fan per month. At 200 votes, we auto-DM the venue on your behalf.

For bands

Starter $9/mo, Touring $29/mo, Pro $79/mo. Founding 30 bands in Daytona get Touring free for 6 months.

Same day for crowdfund cash advances · daily Stripe Connect payouts for everything else (merch, tips, invoices).

Two paths. Band-owned: you print, ship, keep 93%. Platform-print: we handle Printful fulfillment, you keep 40%. Toggle per item from /studio.

Use the Stripe Connect escrow option on the offer flow so venues pre-fund. For overdue invoices that did pay later, send via /invoices with one click reminders. For disputes, file via /admin → Refund disputes.

Auto-generated from your /studio profile. Shareable URL at /epk/your-band. Downloadable as PDF. Pro tier gets a custom domain.

For venues

Yes. Free signup, free profile, free Open Slots board, free door check-in, free door reports. Forever.

Post the dates you need to fill. Bands apply with audio + draw estimates + pricing. Pick who plays.

/checkin from any tablet or phone at the door. Scan the QR codes, count rolls up in real time, settle at the end of the night.

Post-show form: attendance, comps, walk-up, door take, bar take, band payout. Settles to the band's invoice automatically via Stripe Connect.

Yes. Venues can pledge into crowdfunds at any tier to back bands they want at their venue.

Still stuck?

Talk to a human.

Daytona-based team. We answer within a few hours during business hours, same-day evenings + weekends.