Help center
Fan guide

Everything a fan can do on Bandwagon.

From your first vote to your hundredth show — a no-skipping-required walkthrough of the fan side of the platform.

If you came here from the home page— welcome. Bandwagon is a live-music marketplace where fans vote bands onto stages, crowdfund shows that don't exist yet, and walk in with a QR ticket on show day. This guide is the full tour. Use the table of contents on the right to skip around, or read top-to-bottom in about ten minutes.

01

Get an account

You can browse Bandwagon as a guest, but voting, pledging, buying tickets, and chatting all need an account. Signup takes about fifteen seconds.

  1. 1
    Tap Sign up · Fan
    From any page, hit the magenta Sign up button in the top-right corner and pick Fan. The form has three fields: name, email, password.
  2. 2
    Confirm your email
    We send a confirmation link to the address you signed up with. Click it — your account flips from pending to live.
  3. 3
    Claim your @handle
    Open /meand click the pencil next to the “claim your @handle” hint. Two to twenty-four characters, letters and numbers and underscores. This is what shows up in chat, your ticket QR, and any review you write.
Pro tip.Use the same email Bandwagon will use to deliver your tickets, receipts, and refund notices. Inbox-clean inbox = no panic when show day arrives.
Sign up now
02

The Feed — your home base

Once you're signed in, /feed is where everything lives. Posts from bands you follow, new shows in your area, vote drives that crossed a threshold, friends' pledges. The algorithm is simple: bands you follow first, then anything happening in the same city you're in.

What you can do from the Feed

  • Vote:Each band card has a Vote at [Venue] button. One free vote per venue per fan per month — your weight in the demand signal.
  • Pledge:Crowdfund cards show progress toward the goal. Tap a pledge tier to add your card. You're never charged unless the show funds.
  • Follow:Tap a band's avatar to land on their profile, then Follow. Their next post and any show they get shows up in your feed.
  • Like and reshare:Reactions on every post. Reshares boost the post's reach inside Daytona.
Open my feed
03

Discover bands & venues

Two surfaces for discovery: the Band directory and the Live map.

  1. 1
    Browse the band directory
    /band lists every Bandwagon artist with filters for genre, hometown, and currently-touring. Tap any card to land on their full profile (vote demand, upcoming shows, reels, merch, EPK).
  2. 2
    Check the live map
    /event shows every show, slot, and crowdfund in Daytona on a map view. Filter by date range, genre, or distance from you.
  3. 3
    Scan reels
    /reels is the short-form video feed. Vertical, thumb-scroll, tap to follow. Best way to discover new bands fast — most reels are 15–60 seconds.
Pro tip.Use reel discoveries as your top-of-funnel: scroll until something catches your ear, follow the band, then check the band's profile to see if they have any upcoming Daytona dates worth pledging on.
04

Vote bands onto stages

Voting is the cleanest way to influence the Daytona scene without spending a cent. Every vote is a public signal to venues: fans want this band here.

How voting works

  1. 1
    Find the band
    From any band profile, scroll to the Vote demand panel. You'll see a list of venues with running vote counts.
  2. 2
    Cast your vote
    Tap Vote at [Venue]. One vote per band per venue per month per fan. Free.
  3. 3
    Watch the threshold
    At 50 votes, the venue gets a courtesy email. At 200 votes, Bandwagon auto-DMs the venue's booker. At 500 votes, the band gets a guaranteed booking offer with the platform escrowing the band's guarantee.
Pro tip.Voting works best in clusters. Get five friends to vote the same band-venue pair within a week and you hit the 50-vote courtesy email line that much faster.
05

Crowdfund a show

Crowdfunding is how Bandwagon turns fan demand into actual booked shows. You pledge for a ticket at a band-venue-date that doesn't exist yet. If enough fans pledge, the show happens. If not, no one is charged.

The pledge flow

  1. 1
    Find an active crowdfund
    /event shows everything currently crowdfunding. Cards display the goal, the progress bar, and the deadline.
  2. 2
    Pick a tier
    Most crowdfunds offer 2–4 tiers: standard ticket, premium / early entry, VIP / soundcheck, founding fan / signed merch. Higher tiers usually cap supply.
  3. 3
    Add your card
    We hold your card via Stripe — you're not charged. If the show funds, you'll be charged within 24 hours of the deadline. If it doesn't fund, the hold releases automatically.
  4. 4
    Watch the bar fill
    Pledges show up in real time. The band's page, the venue's page, and your /wallet all show progress.
  5. 5
    Show day
    Your ticket QR appears in your wallet the moment the show funds. Walk up to the venue, show the code at the door, you're in.
Pro tip.Crowdfunds are all-or-nothing. There's no risk on your side — if the show doesn't hit the goal by the deadline, the hold releases and you keep your money. So pledge enthusiastically for anything you actually want to see.
Browse active crowdfunds
06

Buy a ticket & get to the door

Some shows are already booked and selling tickets directly — no crowdfunding required. The flow is the same; you're just charged immediately instead of held.

  1. 1
    Buy from the event page
    Click the show, pick your ticket, pay. Stripe handles the checkout — Apple Pay and Google Pay work.
  2. 2
    Find your tickets in your wallet
    /wallet shows every active ticket with the QR code, show details, and a directions link.
  3. 3
    Show day at the door
    Volunteers at the door open /checkin on a phone or tablet and scan your QR. Two seconds. You're in. The check-in app updates the door count in real time so the band and venue see attendance build.

Refunds

If a show is cancelled or the band can't play, refunds are automatic — your card is credited within 5–7 business days including any platform fees you paid. For other disputes (you couldn't make it, scheduling change, etc.), file a refund request from /wallet on the specific ticket — see our refund policy for the full rules.

07

Watch live + tip the band

Bandwagon Live (/live) is for shows you can't make in person. Bands and venues stream from the stage; you watch in real time, react, chat, and tip the band directly.

  • Watch:Stream is free for most shows. Some bands gate VIP streams behind a small fee (typically $3–8).
  • Chat:Live chat sidebar — moderated. Use it to call out songs, hype the band, coordinate with other watching fans.
  • Tip:The TipJar widget on every stream lets you send $1–$500 directly to the band. 100% goes to the band — Bandwagon takes nothing on tips.
  • React:Hearts, hands, fire — float across the screen for everyone to see, including the band on their monitor.
Pro tip.Tips collected during a stream pay out same-night via Stripe Connect. You can see the running tip total on the player and watch it climb. It's a tangible morale boost for the band on stage.
08

Battle of the Bands

Battle of the Bands is a quarterly bracket-style tournament. Bands enter, fans vote, the bracket narrows. Winners get headlining slots at flagship Daytona venues plus a sponsored cash prize.

  1. 1
    Open the bracket
    /battle shows the current round's matchups. Each matchup pits two bands against each other for a seven-day voting window.
  2. 2
    Listen to both bands
    Every matchup card has an audio sample from each band. Listen before you vote — and definitely follow whichever one you didn't already know.
  3. 3
    Cast your vote
    One vote per matchup per fan. Voting closes at the deadline; the winner advances; the bracket updates live.
  4. 4
    Show up for the final
    The final round is a live show at a flagship Daytona venue. Both finalists play. Audience tickets crowdfund the prize pool. Fans in the room vote with bracelet-tap counters.
09

Buy merch direct from the band

Every band has a Shop tab on their profile. T-shirts, vinyl, hand-numbered prints, exclusive bundles. Two fulfillment paths:

  • Band-shipped:Most local Daytona bands ship from a closet or a band-mate's apartment. Allow 1–2 weeks. 93% of your money goes to the band.
  • Platform-print:Some bands toggle on platform-print, which routes the order to Printful. Ships in 5–7 business days from Printful's facility. Band takes ~40% margin.

Either way, the checkout is the same Stripe flow as your tickets. Tracking emails go out automatically.

Browse the shop
10

Earn Bandwagon Bucks & climb tiers

Every action on Bandwagon earns Bandwagon Bucks — a loyalty currency we use to thank you for showing up.

How to earn

  • 10 Bucks per vote cast.
  • 5 Bucks per dollar pledged to a crowdfund.
  • 50 Bucks per show you attend (door-scanned ticket).
  • 25 Bucks per review you write.
  • 200 Bucks when a friend you referred completes their first pledge.

How to spend

  • 10% off any merch order (any band, any tier).
  • Early-access window on crowdfunds (24h before public).
  • Founding-fan badge on your /me profile.
Pro tip.Tiers (Hopper → Rider → Founder) unlock presale access to flagship shows. Your tier is shown next to your @handle on /me.
11

Message bands, venues, or Bandwagon

Use /messages to DM any band or venue, or to reach Bandwagon Support directly.

  1. 1
    Start a thread
    From any band or venue profile, tap Message. Their thread opens in /messages with a new draft.
  2. 2
    Use quick replies
    Common asks ("any tickets left?", "can I get on the guest list?") are pre-baked as one-tap quick replies above the composer.
  3. 3
    Chat with Bandwagon Support
    For platform issues — payment problems, refund disputes, account help — message @Bandwagon in your inbox. We answer within a few hours weekdays, same-day evenings/weekends.
12

Settings, privacy, and getting help

Everything else lives under /settings and /help.

  • Notifications:Toggle which emails and pushes you receive — show-day reminders, new releases from bands you follow, crowdfund deadline warnings.
  • Payment methods:Add or remove cards. We use Stripe; nothing sensitive lives on our servers.
  • Privacy:Make your profile public or private; control who can see your pledges and votes. Default is public-profile, private-payment.
  • Delete your account:Two-step delete from /settings → Delete account. Wallet + history archived for 7 years per tax law.
Pro tip.Lost in the app? Hit /help for the FAQ or use the search box at the top of the help center. Still stuck? /contact goes straight to support.